Our customers made these suggestions for improving batchdialer.com. Suggestions for improving batchdialer.com.
Allow to schedule follow-up call before dialer goes for next number
The call result screen comes up before you can enter a follow-up call on calander. After you enter the call result you have to scramble to enter the follow-up date. ...
"Call Hammer"
"Call Hammer" is a new feature in MOJO version 2.0. When you import records containing more than one phone number, Call Hammer will ensure all numbers are called. ... ...
Released/Hung Up Indicator
Hope there's an option where we can check if the agent released the call or the prospect hanged up first.
Display Call Connect Type on Connected Calls
Sometimes the dialer will connect me to an answering machine and I won't know that I'm leaving a voicemail so I'll talk as if someone answered. It would make it a lot ...
Dial First Number Only
Since the first number on each contact is likely to be the right number, is there any way that we can get a dialing option to dial only the first number on each ...
Have a callback recording on the waiting line.
If I am talking to someone on a live call, but the other 2 lines are also connecting with someone else, enable the option to play a "Callback" message and call them ...
Adjustable BatchDialer volume
Having the option to adjust the volume of the output from the Batch Dialer program itself. I currently have a setup where I've connected everything to an audio ...
calling back a lead using SAME outbound number
I created a call back campaign for when specific leads ask me to call them back OR for when a call gets cut off abruptly and I need to quickly call them back. It ...
PLEASE, something to improve abandoned ratem dropped calls, quicker connection.
MANY time when we are connecting with seller, they have to say "Hello?" a few times before I am actually connected. It makes us seem "spammy" or "scammy" (feed back ...
Calls must end immediately instead of after selecting call result and hitting "okay".
The system used to have this feature but it has changed recently. Calls now only end after you select call result and then hit okay. This has made for several ...
start calling where you left off the last time
i noticed that each time you login to call, it makes you call from the beginning of the list, as opposed to starting off where you left off the last time. which makes ...
Random outbound number when calling a lead on different days
I have been using the dialer for about a year. The system uses using random numbers if you are calling the same lead in 1 day. However, when calling the same lead on ...
Allow us to be able to make a phone number the preferred number
I had a leads home phone number. The leads wife picked up and gave me the leads cell phone number. He requested that I call on his cell from now on. I was able to add ...
How to see if there is a call waiting - prevent some abandoned calls
Need a way to see if there is a call waiting - prevent some abandoned calls
OPTION FOR DOUBLE DIAL -- TWO DIALS BEFORE A NEW CALL
Statistics show that a person is more than likely to answer their phone if they see a number calling twice. We should have AN OPTION in our campaigns to allow for ...
Re-start Paused Campaign calling numbers never called
Create the option or ability to re-start paused campaigns and call only numbers that have never been called.
DOUBLE DIAL
So statistics show that a person is more than likely to pick up if they're called twice in a row.
For people with less leads, there should be an option to double ...
Redial Customization
It's best to have a way to customize and do redials only for those numbers that did not answer the call.
Add the ability to call pending dials first.
For example, I had a 148 fresh lead list, and called about 102 of them leaving 46 left. I was gone for a few days and could not make phone calls. Upon returning, I ...
Acquisitions/Dispositions Manager
is there a way to have the predictive dialer call the same number twice in a row?
I've been a cold caller for many years and one way to get a client on the line is ...
Redial the Person Who Just Hung Up on You
It'd be good to redial a person who just hung up on you after you introduced yourself.
Option to double dial for each contact attempt
A lot of people use a do not disturb mode on their phones, so a call is sent directly to voicemail unless someone dials twice. Moreover, people are most likely to ...
sounds / tune for client when they are on hold or in waiting line
can we setup on tune or audio-clip for holdcalls or when they are in waiting line ,
or if we make client call on hold or mute